The National Disability Insurance Scheme (NDIS) is an Australian government-funded program that provides specialised support to people with permanent and significant impairments. Meanwhile, to access the program, people can use unregistered NDIS or registered NDIS service providers in Sydney.

This page explains the differences between unregistered and registered NDIS service providers and how this affects the participant’s experience.

What is a Registered NDIS Service Provider?

A registered NDIS service provider is an organisation or individual who meets strict quality and safety standards set by the National Disability Insurance Agency (NDIA), which formally approves them to provide services and support to NDIS participants.

Registered service providers undergo a rigorous registration process and are assessed for their ability to deliver quality services that meet the support and service needs of most NDIS participants.

The Perks

A registered NDIS provider in Sydney has the following benefits:

Faster access to a wider range of NDIS services
Quality service assurance
Access to adequate financing for services and support
Accountability and compliance

What is An Unregistered NDIS Service Provider?

Unlike registered providers, unregistered NDIS service providers are organisations or individuals who have not gone through the formal registration process with the National Disability Insurance Agency (NDIA). However, they provide similar services and support to NDIS participants.

These providers do not meet the NDIA’s quality and safety standards. They are not subject to the same regulatory requirements as registered providers.

As a result, participants using non-registered providers may be at risk of receiving poor quality or unsafe services.

The Perks

Unregistered service providers have the following benefits:

Individualised services
Cost
Flexibility
Availability

Differences Between Unregistered and Registered NDIS Service Providers

Registered NDIS service providers near Sydney must also undergo regular audits and assessments to ensure they meet these standards, and the NDIS Commission will monitor provider compliance and take steps to ensure the safety and well-being of NDIS participants.

By meeting these standards, registered NDIS providers can provide quality, safe and practical support and services to NDIS participants.

Contrary to cost differentials, the NDIS prices each service according to a price guide that takes into account the cost and location of the service. Registered providers cannot charge more than the price limit set by the NDIS for each service.

In contrast, non-registered providers cannot request direct payment from the NDIS for their services. Participants who choose to use a non-registered provider must manage their own budgets, pay the provider directly and negotiate prices with the provider.

In terms of customisation and flexibility, non-registered participants can receive services at their convenience.

Even if they have to pay an additional fee. In contrast, registered participants have no such luxury and have to adjust to the preferences of the service provider. Customisation is possible, but there is a fixed limit.

What is the impact on NDIS participants?

If you are self-managing in this segment, you cannot pay non-registered providers with NDIS funds. The NDIA will only pay invoices from registered providers. As a result, you may need assistance to access the goods, services and affiliated healthcare providers you want.
You can choose between registered and unregistered providers to manage yourself. You can choose the most reliable option according to your budget and requirements.
For plan administrators, you can choose between enrolled or unenrolled providers. Billing, payments and record keeping are handled by the plan administrator.

Now that you know the definitions, benefits, differences and impacts of registered and non-registered NDIS service providers, deciding on the best option should not be difficult.

No one understands your situation and needs better than you. You are the decision maker and you should make the decision that suits your personality and your ultimate goals.

However, it is recommended that you use a registered NDIS provider, such as The Independence Crew. As a registered provider partner, you will be offered a lot of flexibility and compliance.

For more information and end-to-end NDIS assistance, call 02 4613 6222 or email enquiries@theindependencecrew.com.au.